Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email, phone number)
• Business information (trade type, company name)
• Communications you send us through forms or email
• Information you provide during onboarding or service use

We also automatically collect certain information when you visit our website, including IP address, browser type, pages visited, and referring URLs via Google Analytics.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our services
• Respond to your inquiries and fulfill requests
• Send transactional communications (service updates, billing)
• Send marketing communications (with your consent, which you may withdraw at any time)
• Analyze usage to improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers: Third-party vendors who help operate our business (Firebase/Google for data storage, Resend for email, Google reCAPTCHA for spam prevention, Cal.com for scheduling)
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Legal requirements: When required by law or to protect our rights

4. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are retained for 24 months. You may request deletion of your data at any time by contacting us.

5. Cookies and Tracking

We use Google Analytics to understand how visitors use our website. This involves placing cookies on your device. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We also use Google reCAPTCHA Enterprise to protect our forms from spam, which is subject to Google's Privacy Policy and Terms of Service.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at hello@noisypixel.com.

7. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no internet transmission is 100% secure.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date.

10. Contact Us

Questions about this Privacy Policy? Contact us:

• Email: hello@noisypixel.com
• Company: B5 Services Group LLC